EXCHANGE POLICY

We accept exchange in case of wrong sizes.

Terms & Conditions :
  • We accepted exchange size maximal 3 days after you received the package.
  • Ensure the package you return is complete with the thankyou card and Ecclette's box.
  • Exchanging size can only be done one time. 
  • In case of defects, you must provide photos as a proof.
  • For items that on promo, sale, discount can not be exchange or return.
  • Exchange the model is allowed if the size you want already sold. If there's any differences price, customer pay for the differences.
  • Booked your exchange size/model is not allow. We only process your package after we received it.
  • Customer pay for the shipping fee.

For further details about our shipping address, please chat our whatsapp (+628111797900) for faster response.